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Strategic Themes

In keeping with the University’s strategic organization, Facility Services has identified 6 Strategic Themes around which to organize its goals.

Information Box Group

Leadership Team

Foster and encourage a motivated, skilled, and professional workforce.

Customer Service

Ensure customer satisfaction by meeting efficient, prompt, and high quality service delivery standards.

Financial Accountability

Foster an environment of fiscal responsibility that allows the Department to realize its vision and mission in accordance with those of the University.

Stakeholder Relations and Communication

Align the direction of Facility Services to reflect the importance of stakeholder relations.

Sustainability and Energy Management

Reduce energy costs and consumption across campus and promote environmentally-sustainable practices.

Parking Management

Optimize space utilization of McMaster’s multiple campuses in support of the University’s core mission.