Craig arrived at McMaster in September 1988, and has never left! Completing both his B.Sc. and B.Eng. degrees at McMaster, he also completed the Building Maintenance Mechanic certificate program at Mohawk College. Craig has progressed through various management assignments since being hired in Facility Services in 1993. He has had responsibility delivering custodial, HVAC, and maintenance services at various points in his tenure in all campus buildings, including the residences. Craig has been at the helm of the Maintenance division for the past decade.
In his current role as Executive Director, Craig oversees the delivery of the skilled trade functions on campus which include preventive and breakdown maintenance, small project estimations and renovations, and contracted services for the buildings.
Craig also supports the department as the Management Co-Chair of the Campus Services Joint Health and Safety Committee and is an active member of both the Central JHSC and the Risk Management Support Group. He is also the qualified First-Aider for the Campus Services Building.
Glenn De Caire is currently the Director of Security & Parking Services at McMaster University. He graduated from York University with a B.A. in Liberal Studies and also holds a certificate in Human Resources Management and in Criminal Justice Education from the University of Virginia. Having served as the Chief of Police in Hamilton from 2009 to 2016, Glenn came to Hamilton from the Toronto Police Service after 30 years of service. Glenn is a graduate of the FBI National Academy and was the second non-U.S. citizen since 1935 to be the class valedictorian. He also graduated from the University of Toronto Rotman School of Business Police Leadership Program, completed international studies in counter-terrorism and certification as a Business Analyst. Certified as a Municipal Manager Level III (CMM III) from the Ontario Municipal Managers Institute and as a Professional Manager (P.Mgr) from the Canadian Institute of Management, Glenn continues to support the Hamilton community through volunteering. Glenn was first made a Member in 2011 and then elevated to Officer in the Order of Merit of the Police Services in 2015. He is also the proud recipient of the Queens Diamond Jubilee Medal in 2013.
Joe Emberson began his career at McMaster in 1996 as the Chief Operating Engineer and now works as the Director of Energy Management and Utilities. He is responsible for monitoring energy consumption from the central plant to its end use as well as measuring and monitoring other utilities on campus.
Joe manages a staff of sixteen tradespeople, stationary engineers, building automation technicians and the Manager of Energy and Sustainability Engineer, who all work to manage operations of the central plant and the distribution of all utilities on campus.
Joe has thirty-one years of experience managing utilities in the institutional sector.
Carlos came to McMaster University in 2006 and is currently responsible for Custodial, Grounds, Logistics and Mail Services, Campus Snow Removal and Waste Management. Prior to coming to McMaster, he spent over 20 years working in Healthcare as Assistant Director of Environmental and Patient Transport Services at the Credit Valley Hospital and Director of Environmental and Patient Transport Services at North York General Hospital where he led his team during the SARS outbreak and many other challenging public health-related responses.
Director of Custodial, Grounds, Logistics and Mail Services
Shari joined the university sector at McMaster in August 2006 and has held multiple roles since her arrival. Her initial position as a Manager in Internal Audit involved managing process/financial audits and working with external auditors. Shari then moved into the Senior Accountant/Financial Specialist role where she was extensively involved in Capital and Research Analysis for the University’s external reporting. It is with this knowledge and experience that allowed Shari to transition into her current position, leading the Business and Finance team within Facility Services. Prior to McMaster, Shari spent 5 years in public accounting where she received her public accounting designation in 2005.
Shari supports Facility Services in its journey to manage, control and report on its budgets, both Capital and Operating, in a time of financial pressures, increased accountability and complex reporting requirements. Shari also provides financial guidance to Facility Services that ensures compliance to University and departmental policies.
Shari and her team are an integral part of achieving the Facility Services goal of delivering service excellence within an established budget.