Foster and encourage a motivated, skilled, and professional workforce.

Ensure customer satisfaction by meeting efficient, prompt, and high quality service delivery standards.

Foster an environment of fiscal responsibility that allows the Department to realize its vision and mission in accordance with those of the University.

Align the direction of Facility Services to reflect the importance of stakeholder relations.

Reduce energy costs and consumption across campus and promote environmentally-sustainable practices.

Optimize space utilization of McMaster’s multiple campuses in support of the University’s core mission.