LOGISTICS & MAIL 

• Elevator entrapment
• Live/faulty electrical devices
• Floods/leaks
• Fire alarm
• Beeping smoke detector
• Accessibility issues (accessible door operators, issues in accessible washrooms etc.)
• Broken exterior doors
• Broken high level lab doors
• Faulty locking mechanisms (broken lock, key stuck in lock etc.)
• Broken glass
• Flickering lights
• No lights working in stairwell
• Exposed/hanging wires
• Fixtures in danger of falling
• Overflowing toilets/urinals
• Broken/malfunctioning eyewash stations
• Broken clock in exam room 

• Deliveries of perishable items associated with research
• Materials required for teaching & instructional purposes
• Emergency deliveries associated with Health & Safety requirements (i.e., ice melt to various buildings) 
• Office or moves required to support emergency building clean ups   
• Equipment and material required by Campus Trades for construction or emergency maintenance work 

• Offensive graffiti 
• Building leaks/floods caused by plumbing or weather conditions 
• Emergency clean up (i.e., vomit, blood, spills etc.) 
• Broken glass 
• Unlocking doors/classrooms 

• Gas or smoke smell * 
• Floods
• Overheating server rooms 
• Building heating systems (when temperature is more than 5°C above set point)
• Room temperature issues 
  • Summer: if temp is below 18°C (64℉) or above 30℃ (86℉) 
  • Winter: if temp is below 15°C (59℉) or above 25℃ (78℉) 
• Fume hood group system alarms (airflow alarms/controls and faulty digital monitors) 
• Underground service breaks (i.e., broken water main)
• Building system automation Total Building Control Failure 
• Safety concerns (i.e., overheating domestic hot water systems) 
• Severe abnormal operating noises in fans/pipes (squealing, knocking, fan belts)  
• Tunnel Alarms 

• Broken irrigation lines (sprinkler lines) 
• Fallen trees or fallen tree limbs
• Hazardous clean-up (oil/gas leaks etc.) 
• Stone walkway issues in the Arts
• Missing traffic signs
• Offensive graffiti removal 
• All hazardous grounds related request  
• Outside manholes & sewer drains clogged/backing up (repair may be coordinated by Maintenance or UCC) 

LOGISTICS & MAIL 

• Tripped breaker
• Lock change requests (for residence buildings)
• Tripping hazards
• Broken desk/chairs in classrooms 
• Broken clock in lecture hall/classroom 
• Leaking radiator 
• DI water/RO water not working seized fan coil motor 
• Loud HVAC equipment 
• Tripping pump in mechanical room
• Broken projector screens
• Pool pump malfunctions 

• Bulk mail pickup for campus

• Interior and exterior pest control
• Washroom conditions (no soap/paper towel/toilet paper and general cleanliness) 
• Public space waste collection 
• Public area general cleaning 
• Urgent set-up requests  
• General cleaning requests  

• Hissing thermostat
• Room temperature issues
  • Summer: if temp is between 26°C and 30℃ (79℉ – 86℉)
  • Winter: if temp is between 15°C and 19℃ (59℉ – 66℉)
• Individual fume hood malfunctions (airflow alarms/controls and faulty digital monitors)
  • Poor air quality in rooms  Moderate abnormal operating noises in fans/pipes (squealing, knocking, fan belts) 
• Individual fume hood malfunctions (airflow alarms/controls and faulty digital monitors)  
• Moderate abnormal operating noises in fans/pipes (squealing, knocking, fan belts)  
• Modifying operating schedules for supply fans & settings  
• Poor air quality in rooms  
• Duct cleaning (internal) upon request 

LOGISTICS & MAIL 

• Lock change requests (for non residential buildings)
• Broken doors (doors that are not accessible, exterior, or leading to a secure area) 
• Replace batteries in emergency exit sign 
• Broken clocks (clocks other than ones located in exam room or lecture/classroom) 
• Broken fume hood sash 
• Broken paper towel/toilet paper/soap/sanitizer dispensers 
• Clogged sink 
• Clogged toilet
• Broken faucet 
• Leaking flush valve 
• Replace filter in drinking fountain 

• Cleaning outside of air intake vents 

• Damaged thermostat covers
• Internal duct cleaning (upon request)  

• Litter collection 
• Centre core drainage issues  
• Scheduled event irrigation locates 
• Non offensive graffiti removal 
• Pruning of hedges 
• Grass cutting  
• Special requests for outdoor functions (i.e., extra waste bins, help with exterior setup etc.) 

LOGISTICS & MAIL 

• Estimates
• Renovations
• New installations (punch code locks) 
• Scheduled shutdowns
• Fire alarm bypass
• Secure bookshelves to wall 
• Drywall repairs 
• General flooring repairs
• Repair broken desk/chairs in in office 
• Asbestos removal 

• All office moves (big or small within a single building or from one building to another
• Delivery/pickup of equipment & machinery 
• Heavy waste removal (including Bio waste)
• Large order of confidential waste pickups, all campus (=> 12 boxes)
• Supplies for air handling units in all buildings 
• Cleaning supplies to all buildings  
• Event Set up deliveries (i.e., podium or lectern) 
• Large delivery requirements from general receiving 
• Off campus & out of town pick up/deliveries    

LOGISTICS & MAIL 

• Aesthetic concerns
• Standing work orders
• Ceiling tile replacement