Facility Services Cleaning Standards and Frequencies
Each category below outlines a list of tasks and their standard frequencies, representing the minimum level of service our Custodial teams’ provide. These frequencies may be adjusted based on specific customer needs or enhanced through premium service options. Please note, that this guide serves as a general reference and may not apply in all situations.
| Auditorium | Custodial Frequencies |
| Empty all waste containers/recycling | Daily x 5 days |
| Sweep, dust mop floor (under seating) | Daily x 5 days |
| Damp mop floors | Daily x 5 days |
| Vacuum carpet | Daily x 5 days |
| Clean furniture arms and backs | Annually |
| Restorative carpet care | Annually |
| Spot clean walls and doors | Annually |
| Refinish floors | Annually |
| High/Low dusting | Annually |
| Building Entrance | Custodial Frequencies |
| Sweep outside ramp and landing | Daily x 5 days |
| Dust mop floor | Daily x 5 days |
| Damp mop floors | Daily x 5 days |
| Clean glass | Daily x 5 days |
| Dust flat surfaces | Weekly |
| Vacuum entrance mat | Daily |
| Shampoo walk-off mats | Monthy |
| Refinish floor | Annually |
| Classroom – Carpet & Hard Flooring | Custodial Frequencies |
| Waste trash collection/recycling | Daily x 5 days |
| Clean eraser trays | Daily x 5 days |
| Damp mop floors | Daily x 5 days |
| Dust flat surfaces | Daily x 5 days |
| Spot vacuum | Daily x 5 days |
| Thorough vacuum | Weekly |
| Clean trash containers | Weekly |
| Spot clean walls and doors | Weekly |
| Dust vents | Monthly |
| Clean chalkboards | Quarterly |
| Clean interior windows | Annually |
| Restorative carpet care | Annually |
| Refinish floors | Annually |
| Clean furniture and seating | Annually |
| Corridor – Carpet & Hard Flooring | Custodial Frequencies |
| Dust mop floors | Daily x 5 days |
| Auto-scrub/wet mop floors | Daily x 5 days |
| Clean & sanitize water fountains | Daily x 5 days |
| Waste trash collection | Daily x 5 days |
| Recyclable trash collection | Daily x 5 days |
| Vacuum carpet and straighten furniture | Daily x 5 days |
| Dust flat surfaces | Monthly |
| Clean trash containers | Monthly |
| Burnish floors | Semi-Annually |
| Strip and refinish corridors | Annually |
| Dust vents | Annually |
| Restorative carpet care | Annually |
| Spot clean walls and doors | Annually |
| Refinish floors | Annually |
| Elevator | Custodial Frequencies |
| Sweep, dust mop floor | Daily x 5 days |
| Damp mop floors | Daily x 5 day |
| Spot clean walls and doors | Weekly |
| Clean elevator tracks | Weekly |
| Gymnasium | Custodial Frequencies |
| Sweep, dust mop floors (bleachers retracted) | Daily x 5 days |
| Damp mop floor | Daily x 5 days |
| Dust flat surfaces | Weekly |
| Spot clean walls, doors | Annually |
| Hospitality Eateries/Dining Halls | Custodial Frequencies |
| Empty all waste containers/recycling | Daily x 7 days |
| Dust mop all hard flooring | Daily x 7 days |
| Damp mop all hard flooring with degreaser | Daily x 7 days |
| Vacuum carpet | Daily x 7 days |
| Dust flat surfaces | Daily x 7 days |
| Spot clean walls and doors/contact points | Weekly |
| Wash all waste containers | Monthly |
| Heavy scrub kitchen prep area with floor machine | Annually |
| Refinish floors | Annually |
| Restorative carpet care | Annually |
| Lecture Theatre | Custodial Frequencies |
| Dust mop and damp mop/vacuum floors | Daily x 5 days |
| Clean chalk tray and erasers | Daily x 5 days |
| Damp wipe lectern table | Daily x 5 days |
| Empty/clean/reline waste receptacles | Daily x 5 days |
| Replace chalk | As required |
| Library – Carpet & Hard Flooring | Custodial Frequencies |
| Clean water fountains | Daily x 5 days |
| Waste trash collection | Daily x 5 days |
| Recyclable trash collection | Daily x 5 days |
| Vacuum carpet (complete) | Daily x 5 days |
| Dust mop/damp mop hard flooring | Weekly |
| Clean trash containers | Monthly |
| Clean windows | Annually |
| Dust vents | Annually |
| Spot clean walls and doors | Annually |
| Restorative carpet care | Annually |
| Locker Room | Custodial Frequencies |
| Clean lockers and benches | Daily x 7 days |
| Clean water fountains | Daily x 7 days |
| Waste trash collection | Daily x 7 days |
| Sweep, dust mop floors | Daily x 7 days |
| Wet-mop and scrub floor | Daily x 7 days |
| Clean trash containers | Monthly |
| Dust vents | Monthly |
| Spot clean walls and doors | Annually |
| Refinish floors | Annually |
| Lounge | Custodial Frequencies |
| Waste trash collection | Daily x 5 days |
| Recyclable trash collection | Daily x 5 days |
| Vacuum carpet and straighten furniture | Daily x 5 days |
| Clean sinks | Weekly |
| Dust flat surfaces | Weekly |
| Clean garbage containers | Monthly |
| Spot clean walls and doors | Monthly |
| Clean furniture arms and backs | Annually |
| Clean interior windows | Annually |
| Meeting Room | Custodial Frequencies |
| Clean chalk tray and erasers | Daily x 5 days |
| Damp wipe furniture | Daily x 5 days |
| Dust mop and damp mop or vacuum floors | Daily x 5 days |
| Empty/clean/reline waste receptacles | Daily x 5 days |
| Replace chalk | As required |
| Spot clean walls | Monthly |
| Office – Carpet | Custodial Frequencies |
| Waste trash collection | Every 5 days |
| Recyclable trash collection | Every 5 days |
| Vacuum carpet | Every 10 days |
| Clean trash container | Every 10 days |
| Dust flat surfaces and furniture | Every 10 days |
| Spot clean walls and doors hardware | Every 10 days |
| Clean interior windows | Annually |
| Dust vents | Annually |
| Restorative carpet care | Every 2 years |
| Office – VCT | Custodial Frequencies |
| Sweep, dust mop floors | Every 10 days |
| Damp mop floors | Every 10 days |
| Waste trash collection | Every 5 days |
| Recyclable trash collection | Every 5 days |
| Spot clean walls and door hardware | Every 10 days |
| Clean trash containers | Every 10 days |
| Dust flat surfaces and furniture | Every 10 Days |
| Refinish floors | Annually |
| Clean interior windows | Annually |
| Dust vents | Annually |
| Research Laboratory/Dry | Custodial Frequencies |
| Sweep, dust mop floors | Every 10 days |
| Damp mop floors | Every 10 days |
| Waste trash collection | Every 10 days |
| Recyclable trash collection | Every 10 days |
| Dust vents | Annually |
| Spot clean walls and doors | Annually |
| Refinish floors | Annually |
| Shower Room | Custodial Frequencies |
| Clean drains | Daily x 7 days |
| Clean/disinfect shower room | Daily x 7 days |
| Check and replace Soap | Daily x 7 days |
| Change Shower Curtains | As required |
| Stairwell | Custodial Frequencies |
| Damp mop stairs and landings | Daily x 5 days |
| Back-Pack vacuum/sweep stairs and landings | 3 x weekly |
| Dust flat surfaces | Weekly |
| Interim floor care | Semi-annually |
| Spot clean walls and doors | Semi-Annually |
| Refinish floors | Annually |
| Teaching Laboratory/Wet | Custodial Frequencies |
| Sweep, dust mop floors | Every 5 days |
| Damp mop floors | Every 5 days |
| Waste trash collection | Every 5 days |
| Recyclable trash collection | Every 5 days |
| Clean trash containers | Monthly |
| Dust vents | Annually |
| Spot clean walls and doors | Annually |
| Refinish floors | Annually |
| Clean interior windows | Annually |
| Washrooms | Custodial Frequencies |
| Clean mirrors | Daily x 5 days |
| Waste trash collection | Daily x 5 days |
| Clean wash bowls | Daily x 5 days |
| Clean/disinfect urinals | Daily x 5 days |
| Restock soap, paper towel and toilet paper | Daily x 5 days |
| Clean partitions and doors/remove graffiti | Weekly |
| Clean trash containers | Monthly |
| Spot clean walls, doors, and handrails | Monthly |
| Dust vents | Quarterly |