Facility Services


  • Buildings and Facilities Engineering
  • Design and Construction
  • Energy Management
  • Utilities and Power Plant
  • Building and Campus Sustainability initiatives
  • Building Maintenance
  • Custodial Services
  • Grounds
  • Logistics and Mail Services
  • Parking and Security Services
  • Space Planning and Utilization

Our website contains information on services, major processes and procedures, new initiatives, projects and staff achievements. You will also find information related to the Strategic Plan, Asset Management Plan, Energy Management Plan, Campus Accessibility Action Plan, Capital Planning, and Space Management.

If you do not find the information that you are looking for or wish to provide feedback, please contact our Customer Services staff at extension 24740 or email us at clerks@mcmaster.ca. Our hours of service are 8:30 a.m. to 4:30 p.m., Monday through Friday.

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Important Topics:

Strategic Direction 2012 Capital Plan 2018
Asset Management Plan Energy Management Plan
Project Management Methodology Campus Accessibility Plan
Service Levels Sustainability Report
Org Chart Custodial Training and Safe Practices
Travel Demand Management Plan

Travel Demand Management Plan 2016

Campus Master Plan
Environmental Sustainability Plan 2018    
  • Classroom Hotline- Call extension 23073 for issues such as replenishment of chalk or erasers, damaged seats/tablets, no lighting, etc. The Hotline is answered Monday to Friday, 8:30 a.m. to 4:30 p.m. Calls outside of these hours will be answered on the next business day. After-hour classroom emergencies, such as no heat, locked classroom, broken water pipes, should be reported to Security Services at ext. 24281.
    For scheduling issues or disconnects between class size and classroom capacity, call the Registrar’s Office, at ext. 24453 orl bookings@mcmaster.ca.